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Customer Service for Internet Marketers
Customer service is just as important for online businesses as for off-line businesses. In the off-line world, an unhappy customer is nothing more than a great opportunity to turn that person into a loyal customer for life. [.....]
The Outsourcing Contract
Outsourcing is defined as the contracting out of a company's non core, non-revenue producing activities to specialists. Before outsourcing the work the outsource contract is an important document that has to be signed, as it is the legal basis of the outsourcing agreement. [.....]
